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IInside Out Home Recreation Outfitters
roots go back to 1955. With a beginning primarily in the sale of residential and
commercial bleaches, including concentrated bleaches distributed to municipal
and commercial swimming pool owners. In 1985 the current company expanded into
Northwest Ohio. We quickly became the regions #1 retailer in the pool and spa
marketplace. Today, Inside Out, headquartered in Northwood, Ohio, has successfully
grown to a multi-store retailer with locations in Northwest Ohio. We
are a company focused on being the best at delivering fun and quality to your
family. We carry the number one manufacture in every product line we offer. Our
buying power and commitment to quality allows us to give you the best for less.
This commitment to family is proven every day by our award winning customer service.
For more
corporate information, as always, feel free
to contact us via email
or call our corporate office at 419-697-7209.
Mission
Statement Top Insideout
Home Recreation Outfitters is committed to doing everything possible to provide
its customers with superior services and products that meet real needs and provide
lasting value. An essential element of the value Insideout offers its customers
is the quality of service these customers can expect from our stores. Providing
customer satisfaction that exceed our customers expectations is our number one
priority and results from the attention given to each element of service we provide.
Insideout achieves these exceptional
levels of customer satisfaction by: - Providing
merchandise of superior quality and value that best meets the need of our customers.
- Staffing stores with friendly,
motivated and trained salespeople.
- Maintaining
clean and neat merchandise presentations, making it easier for our customers to
shop in our stores.
- Upholding
the principal that no sale is final until the customer is completely satisfied.
- Acting with mutual trust and
understanding to fully protect our customers interests.
- Promising
to fulfill every commitment made to a customer or an employee on time.
- Staying
flexible and demonstrating a sense of urgency to effectively respond to changing
customer needs.
- Building a
high level of quality and performance into everything we do so that we will gain
the respect and loyalty of our customers.
- Recognizing
each persons contribution that results from exceptional performance.
- Partnering
with the number one manufacture in every product line we offer.
Insideout
is committed to giving each customer excellent
service that encourages loyalty. This high
standard has built Insideout from two stores
to four stores and made us the largest pool
and spa retailer in Northwest Ohio. Through
the successful pursuit of our operating philosophy
and the continued contribution of our people,
we expect our company to achieve and sustain
a leadership share in the marketplace, and
as a result our stores, our people and the
communities in which we live and work will
flourish and grow.
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